An evidence-based introduction to writing effective, clinically relevant and legally compliant case notes for the AOD sector, presented by Greg Coman.
NOTE: This online training is only available to staff who are working in a Victorian Department of Health (DH) funded AOD organisation in an AOD role.
Date: Wednesday 12th November 2025
Time: 9:30am – 3:30pm
Venue: Online
Register: here
Cost: Free
Enquiries: tp@turningpoint.org.au
This training aims to enable alcohol and other drug (AOD) workers to understand the benefits of writing effective case notes for them, their clients, and their workplace. It will provide the basis for the development of essential skills required for effective case note writing.
The online workshop is pitched at an introductory/ beginner level, but previous participants with some case note writing experience have reported it to be a helpful refresher. It provides: an understanding of what case notes are; an understanding of the importance and benefits of case notes; guidelines for the content and style of case notes; and opportunities to learn and practice effective case note writing. Videos are used throughout to illustrate points. Participants will be introduced to templates they can consider using in their clinical practice.
Greg Coman PhD is a Counselling Psychologist with over thirty years experience working in a wide range of mental health settings. His tertiary qualifications reflect his interests in stress, trauma and problem gambling. Greg undertook his Master of Science degree in psychology, examining stress and coping amongst Australian police personnel. His PhD thesis examined the efficacy of group telephone counselling for people with gambling difficulties. He has worked as a psychologist in community health, employee assistance programs and military settings. He has extensive experience in the adult mental health education and training environment and is passionate about providing training to assist clinicians in their work with clients.
NOTE: This online training is only available to staff who are working in a Victorian Department of Health (DH) funded AOD organisation in an AOD role.
*To enrol, change ‘Enrol Now’ to ‘I’m Going’. Check if you’ve enrolled correctly under ‘My Courses’
This is a 2-day training.
Day 1: Wednesday 4 March 2026, 1:00PM – 5:00PM
Day 2: Thursday 5 March 2026, 9:30AM – 12:30PM
Location: Online
Description: An entry-level introduction to harm reduction principles and best practice, delivered by peer trainers from Harm Reduction Victoria. Across 7 modules (delivered over two half-days online), you’ll gain a basic understanding of key topics and learn directly from people with living experience about what people who use drugs really want and need from services. There is an activity that needs to be completed before attending the second day of training. Participants will receive details via email the week before the training.
DAY ONE – Wednesday 4 March 2026, 1:00PM – 5:00PM
Harm Reduction 101
- Understand the history of harm reduction in Victoria & Australia.
- Understand the National Drug Strategy policy of Harm Minimisation and how Harm Reduction fits into this policy.
- Understanding the Substance, Set and Setting principles as a way to understand an individual’s drug experience.
Safer Injecting
- Understand safer injecting practices, including injecting sites; using a tourniquet, and infection & Blood Borne Virus risk.
- Understand the circulatory system and the difference between veins and arteries.
- Understand through “hands-on” demonstration the drug mixing up the process and the transmission risk points during the process.
Drug Overdose & Adverse Effects
- Understand some of the common myths around opioid overdose.
- Be able to recognize the signs of overdose and of actions to take in different circumstances
- Understand when and how to intervene in overdose situations.
Naloxone Administration
- Understand where to obtain naloxone for clients
- Understand the different formulations of naloxone available
- Understand the difference between someone who is ‘on the nod’ or overdosing and the appropriate time to administer naloxone.
DAY TWO – Thursday 5 March 2026, 9:30AM – 12:30PM
Introduction to Pharmacotherapy
- Be aware of the pharmacotherapy options available to PWUD in Victoria.
- Understand how to access pharmacotherapy in Victoria.
- Be aware of Victoria’s “broken system”
Working Effectively with people who use drugs
- Understand barriers to effectively working with people who use drugs (PWUD), in particular, people who inject drugs (PWID)
- Understand and challenge the ‘gateway drug’ theory.
- Understand common myths about PWID, the effects of criminalisation, and the stigma on the health of PWUD
Stigma & Discrimination
- Understand how stigma and discrimination act as a barrier in healthcare settings.
- Understand how frameworks of morality and social discourse frame our understanding of drug use.
- Understand how we can all contribute to eliminating stigma and discrimination in ourselves and our services
Eligibility Criteria
This training has been funded for workers employed under the Victorian AOD Traineeship initiative.
Terms & Conditions
If you cannot attend, cancel your registration and make your spot available to someone else on the waitlist.
This course was developed in collaboration with the National Organisation for Fetal Alcohol Spectrum Disorders Australia (NOFASD) and the Australian Alcohol and other Drugs Council (AADC). It has been adapted for the Australian context from training originally developed by CanFASD (Canada FASD Research Network).
Designed to strengthen capacity of the Alcohol and Other Drug (AOD) workforce, this free, evidence-based course supports professionals to better understand and respond to individuals diagnosed with, or possibly living with undiagnosed, Fetal Alcohol Spectrum Disorder (FASD).
FASD is a life-long neurodevelopmental condition caused by prenatal alcohol exposure. FASD affects brain development, learning, behaviour, and overall health, with symptoms ranging from memory and attention difficulties to social and emotional challenges. People living with FASD are significantly overrepresented in AOD services — yet the signs are often misunderstood or missed.
This online course equips AOD professionals with the knowledge and skills to:
- Recognise potential signs of FASD
- Understand how brain-based differences can influence behaviour
- Apply practical strategies to support effective, person-centred care
- Reduce stigma and address barriers to treatment for individuals living with FASD.
Why take this course?
- Build practical skills and knowledge relevant to AOD practice
- Strengthen your ability to support individuals living with FASD
- Enhance service outcomes across your organisation and the wider sector
- Completely free and accessible online
- Receive a certificate of completion for your professional development
Who is the Course for?
- Frontline AOD workers
- Peer workers
- Case managers
- Team leaders and supervisors
- Anyone caring for, or working with, people who may be affected by prenatal alcohol exposure
Click here to access the course
This is a 1-day in person training.
Description: Cognitive Behaviour Therapy (CBT) has evolved over the years and is a most favourably reviewed treatment approach. There is much evidence for the effectiveness of CBT with a range of Alcohol and Other Drugs issues. In recent years CBT has expanded its focus to include third wave approaches. These approaches seek to blend traditional CBT principles with concepts new to cognitive-behavioural therapies such as mindfulness and acceptance.
In this introductory workshop you will build your capacity in applying evidence-based interventions that work on the underlying processes that support behavioral change. You will discover how, when and why to apply a best practice cognitive, behavioral or emotion focused approach.
This workshop will introduce you to a range of models, techniques and interventions to help your clients to change negative thought patterns, develop coping strategies, and improve emotional wellbeing. It will be a practical and interactive workshop where you will be introduced to a range of tools, worksheets and relapse prevention strategies that you can use collaboratively with your client to implement.
Date: Thursday, 2nd October 2025
Time: 10:00pM – 4:00PM
Location: Turning Point, 110 Church Street, Richmond, VIC 3121
Cost: Free
Who should attend: AOD clinicians, counsellors, support workers and allied health working in a Victorian Department of Health funded AOD organisation.
Registration: Click here to register
This is a 1-day in person training.
Description: Working with cognitively impaired clients can be a significant challenge, particularly when access to assessment services and resources are limited. Cognitive difficulties may arise from a range of aetiologies including acquired brain injury, mental health, substance use, or neurodevelopmental differences and together, this can have a cumulative and adverse impact on treatment outcomes and recovery. This workshop will provide practical strategies for working with clients who present with or have concerns regarding cognitive difficulties. In particular, this workshop will cover four main themes:
- Recognising cognitive impairment
- Underlying aetiologies across the lifespan
- Supporting clients with cognitive impairment
- Referral pathways: When might assessment be indicated?
Date: Friday, 28th November 2025
Time: 9:30pM – 4:30PM
Location: Turning Point, 110 Church Street, Richmond, VIC 3121
Cost: Free
Who should attend: AOD clinicians, counsellors, support workers and allied health working in a Victorian Department of Health funded AOD organisation.
Registration: Click here to register
This is a Turning Point Connect & Learn one-hour webinar. To attend the webinar, click the link below to register.
Description: According to WHO, hepatitis C is the main cause death globally in people who inject drugs, yet it is easy to diagnose and treat. Australia has the potential to eliminate hepatitis C, but this requires a concerted effort to diagnose and treat HCV in PWID, not just those who have injected in the past but those who are continuing to inject drugs. While diagnostic and treatment pathways for HCV are simple, adapting them to the needs of our clients, rather than expecting our clients to adapt to our treatment systems, is the key to increasing the rates of diagnosis and treatment. This has implications for both the way we design our health care systems and the way we manage individuals within those systems. The webinar will be presented by A/Prof Nico Clark.
Date: Tuesday, 16 September 2025
Time: 1:00pM – 1:45PM
Location: Zoom
Cost: Free
Who should attend: This webinar is only available to staff who are working in a Victorian Department of Health (DH) funded AOD organisation.
Registration: Click here to register
This is a Turning Point Talking Point one-hour webinar. To attend the webinar, click the link below to register.
Description: E-cigarettes containing nicotine (e-cigarettes) have demonstrated effectiveness for smoking cessation among general populations, but limited evidence in people with substance use disorders (SUD). This presentation will focus on the NEAT Trial, a pragmatic, two-arm, open-label parallel-group randomized controlled trial (n=363) examining the effectiveness of e-cigarettes for smoking abstinence in people with SUD following discharge from smokefree inpatient withdrawal services. The webinar will be presented by Professor Billi Bonevski.
Date: Wednesday, 29 October 2025
Time: 1:00pM – 2:00PM
Location: Zoom
Cost: Free
Who should attend: This webinar is only available to staff who are working in a Victorian Department of Health (DH) funded AOD organisation.
Registration: Click here to register
This is a Turning Point Connect & Learn one-hour webinar. To attend the webinar, click the link below to register.
Description: Attendees will gain an increased appreciation for managing clients in rural and regional Victoria. Discussion will focus on the need for flexibility within the regulations guiding practice, and attendees will gain understanding regarding the difficulties of distance and opioid agonist treatment.
Date: Tuesday, 28 October 2025
Time: 1:00pM – 1:45PM
Location: Zoom
Cost: Free
Who should attend: This webinar is only available to staff who are working in a Victorian Department of Health (DH) funded AOD organisation.
Registration: Click here to register
This is a one-hour Turning Point Connect & Learn webinar. To attend the webinar, click the link below to register.
Description: This presentation provides a brief overview of co-occurring mental health and substance use disorders and introduces key principles for working effectively with clients experiencing this. The presentation will aim to improve knowledge about the prevalence of comorbid mental health and substance use disorders, their relationship and impact on recovery. Dr Lea Foo and David Hill will provide tools and strategies to support addressing comorbid mental health conditions in the AOD space.
Date: Tuesday, 18 November 2025
Time: 1:00pM – 1:45PM
Location: Zoom
Cost: Free
Who should attend: This webinar is only available to staff who are working in a Victorian Department of Health (DH) funded AOD organisation.
Registration: Click here to register
ENROLMENTS HAVE CLOSED
CHCAOD004 Assess needs of clients with alcohol and other drugs issues (6 October 2025 – 5 December 2025)
Turning Point (RTO 6948) has been contracted by the Department of Health (DH) Victoria to provide competency learning and assessment opportunities to the Victorian AOD workforce.
Eligibility: To enrol in a unit of competency you must work in a publicly funded organisation in the Victorian Alcohol and Other Drugs (AOD) sector and be an Australian Citizen/Permanent Residence or New Zealand Citizen.
Cost: There is no cost to complete this unit of competency if you meet the selection criteria.
Details
This is only for the unit of competency CHCAOD004 Assess needs of clients with alcohol and other drug issues
Delivery: Online and virtual classes. You must be available to attend the following:
- Wednesday 15 October 2025, 9:30AM – 1:00PM
- Wednesday 22 October 2025, 9:30AM – 1:00PM
- Wednesday 5 November 2025, 9.30 – 1:00PM
- In addition to the above, you must also be available for 1 hour between 9:00AM – 4:00PM to complete a live simulation between Monday 27 Oct – Thursday 30 Oct (allocated day and time will be arranged with your trainer and assessor
Application process:
This is an expression of interest only. Apply using the registration link below. You will be notified via email if you have been successful in securing a place and you will be required to accept your offer by a due date.
Enrolment to Elevate and submitting your registration does not guarantee enrolment into the unit of competency.
Contact Student Administration – tp@turningpoint.org.au if you have any questions.
