Take Note! Case notes essentials for the AOD sector

Session Full


An evidence-based introduction to writing effective, clinically relevant and legally compliant case notes for the AOD sector, presented by Greg Coman.

IMPORTANT NOTE: This online training is only available to staff who are working in a Victorian Department of Health (DH) funded AOD organisation in an AOD role.

This training aims to enable alcohol and other drug (AOD) workers to understand the benefits of writing effective case notes for them, their clients, and their workplace. It will provide the basis for the development of essential skills required for effective case note writing.

The online workshop is pitched at an introductory/ beginner level, but previous participants with some case note writing experience have reported it to be a helpful refresher. It provides: an understanding of what case notes are; an understanding of the importance and benefits of case notes; guidelines for the content and style of case notes; and opportunities to learn and practice effective case note writing. Videos are used throughout to illustrate points. Participants will be introduced to templates they can consider using in their clinical practice.

Greg Coman PhD is a Counselling Psychologist with over thirty years experience working in a wide range of mental health settings. His tertiary qualifications reflect his interests in stress, trauma and problem gambling. Greg undertook his Master of Science degree in psychology, examining stress and coping amongst Australian police personnel. His PhD thesis examined the efficacy of group telephone counselling for people with gambling difficulties. He has worked as a psychologist in community health, employee assistance programs and military settings. He has extensive experience in the adult mental health education and training environment and is passionate about providing training to assist clinicians in their work with clients.

Date: Wednesday 16th September 2026
Time: 9:30am – 3:30pm
Venue: Online
Register: here, please register with your work email.
Cost: Free
Enquiries: tp@turningpoint.org.au

NOTE: This online training is only available to staff who are working in a Victorian Department of Health (DH) funded AOD organisation in an AOD role, please register with your WORK email, your ticket will be cancelled if you do not use your work email, thank you.

Cancellation policy: This training is free, however if your circumstances change please log into your Eventbrite account and cancel your registration or alternatively email tp@turningpoint.org.au to advise of your inability to complete.

Introduction to Cognitive Behaviour Therapy for Alcohol and Other Drug Workers in-person workshop

Presented by James McGregor

Cognitive Behavioural Therapy (CBT) is among the most widely researched and practised therapeutic approaches for people seeking treatment for alcohol and other drugs (AOD). CBT is highly effective in supporting people to identify and understand unhelpful patterns of thinking and behaviour, and then to make positive changes to these. The ways that CBT is utilised have changed over the decades, with current approaches expanding the focus to seamlessly blend traditional CBT principles with concepts of mindfulness, acceptance, compassion, metacognition and therapeutic relationship dynamics.

In this workshop, we will cover a range of techniques and interventions to support people to make sustained changes in their lives, whether directly for AOD use or other areas of life. This will include the knowledge and skills to raise awareness of unhelpful thinking patterns and to foster an environment that encourages positive changes in behaviour. This will be a practical and interactive workshop where you will be introduced to a range of tools and relapse prevention strategies which you can use collaboratively with people in recovery-oriented practice.

This will be a practical and interactive workshop where you will be introduced to a range of tools, worksheets and Relapse Prevention Strategies that you can use collaboratively with your client to promote a recovery-oriented practice.

About James

James McGregor has over 15 years’ experience working in clinical AOD programs – both individual and group-based – as well as running education and training programs for staff and consumers. He holds a Masters of Social Work, Graduate Diploma in Narrative Therapy, and Diploma of Leadership & Management.

Who should attend?

State-funded AOD workers new to their role and/or those looking to refresh and update existing knowledge.

Eligibility Criteria

This workshop is only available to staff who are working in a Victorian State-funded AOD organisation.

Date: Tuesday 13th October 2026
Time: 9:30am – 4:00pm
Venue: Turning Point, Level 1, Training Rooms – 110 Church St, Richmond 3121

Cost: Free (This workshop is only available to staff who are working in a Victorian Department of Health (DH) funded AOD organisation.)

Register Now

Enquiries: tp@turningpoint.org.au

Introduction to Motivational Interviewing for AOD workers

This workshop is now full!

Date: 2 Day Workshop – Monday 3rd & Tuesday 4th August 2026 (AEST)
Time: 9:30am to 4:30pm
Location: Turning Point, 110 Church St, Richmond 3121, Level 1, Training Room Two
Cost: Free
Enquiries: tp@turningpoint.org.au

Register Here

IMPORTANT NOTE: This workshop is only available to staff who are working in a Victorian Department of Health (DH) funded AOD organisation.

Curious about Motivational Interviewing (MI) or looking to build your confidence in having conversations about change? This practical, hands-on workshop is designed especially for those working in Department of Health funded AOD positions who want to learn (or re-learn) how MI can make everyday client interactions more effective and meaningful.

Motivational Interviewing is a simple yet powerful approach that helps people find their own reasons for making positive changes — without pressure or persuasion. It’s about working with clients, not on them, and creating space for open, respectful conversations about change.

Across two days, you’ll have the chance to:

  • Learn what MI is and how it supports real-world AOD work
  • Experience the “spirit” of MI — collaboration, acceptance, and compassion
  • Practice using questions, reflections, and summaries to keep conversations flowing
  • Explore ways to respond when clients feel unsure or stuck
  • Build skills you can take straight back into your day-to-day work

Lauren Zelunka has over 10 years of experience in the Alcohol and Other Drugs (AOD) sector, with the past five years focused primarily on AOD education and training. She is passionate about equipping professionals with the skills and confidence to use Motivational Interviewing effectively in their work. Lauren is currently involved with the Motivational Interviewing Network of Trainers Oceania (MINTO) as a Friend of MINTO and is working toward becoming a registered member in the coming years.

Sheridon Byrne is an Education and Training Officer within the workforce development team, with over two decades of experience in capacity building across family violence and AOD.  Her work focuses on strengthening practitioner confidence and capability in having effective, respectful conversations about change. Her work includes private consultation and the design of tailored training programs that support sustainable skill development. Sheridon is deeply committed to fostering systemic change and supporting practitioners to use MI with clarity, confidence, and compassion in their day‑to‑day AOD work.

Who should attend? Victorian Department Health funded AOD workers new to their role and/or those looking to refresh and update existing knowledge.

NOTE: This online training is only available to staff who are working in a Victorian Department of Health (DH) funded AOD organisation in an AOD role, please register with your WORK email, your ticket will be cancelled if you do not use your work email, thank you.

Cancellation policy: This workshop is a free event, however if your circumstances change, please log into your Eventbrite account and cancel your registration or alternatively email tp@turningpoint.org.au no later than 7 days prior to advice of your inability to attend.

ATTENTION: places are limited in these free workshops – If you register and do not attend your organisation will receive a fee.

Group Facilitation Skills Training for AOD Workers (in-person)

Click to book a ticket

1-day workshop:

Date: 12th August 2026

Time: 10am – 4:30pm

Location: Catholic Leadership Centre – 576 Victoria Parade, East Melbourne VIC 3002. (read more about travel contribution)

Training Room: Studio 7 (upstairs)

Cost: $40 + booking fee

Learning outcomes

By the end of the workshop participants will be able to:

  • Establish the culture of the group and safety within the group space.
  • Define content and process and apply both with balance between the two.
  • Identify common challenges that present in the delivery of group programs and apply strategies for managing these.
  • Understand how to work in a variety of group formats.
  • Apply skills and strategies for attending to responsivity in groupwork.
  • Apply skills for providing the group with a sense of closure at the end of a group program.

Eligibility Criteria

This training is open to people working in AOD-specific roles in publicly funded services (i.e. AOD, mental health locals).

Who is not eligible?

Students on placement or internships, workers outside of Victoria, workers not in an AOD-specific role.

Register

To register, please follow

Terms & Conditions

If you cannot attend, cancel your registration and make your spot available to someone else on the waitlist. Refunds available only up to 1 day before event.

Recognising and Working with Cognitively Impaired Clients in Alcohol and Other Drug Settings

Presented by Dr James Gooden, Sarah Bussell & Georgia Bolt

Register: here

Working with cognitively impaired clients can be a significant challenge, particularly when access to assessment services and resources is limited. Cognitive difficulties may arise from a range of aetiologies, including acquired brain injury, mental health, substance use, or neurodevelopmental differences and together, this can have a cumulative and adverse impact on treatment outcomes and recovery.

This workshop will provide practical strategies for working with clients who present with or have concerns regarding cognitive difficulties. In particular, this workshop will cover four main themes:

  • Recognising cognitive impairment
  • Underlying aetiologies across the lifespan
  • Supporting clients with cognitive impairment
  • Referral pathways: When might assessment be indicated?

Who should attend: AOD clinicians, counsellors, support workers and allied health

Registration enquiries: tp@turningpoint.org.au

Date: Friday 26th June 2026
Time: 9:30am – 4:30pm
Venue: Turning Point, Level 1, Training Rooms – 110 Church St, Richmond 3121

Cost: Free – This workshop is only available to staff working in Victorian state-funded Drug and Alcohol services.
Register: here
Enquiries: tp@turningpoint.org.au

About the Presenters

Sarah Bussell is a Clinical Neuropsychology Registrar at Turning Point Statewide Services, where she provides secondary consultation and neuropsychological assessment for adults with significant substance use histories, collaborating with consumers, referrers, and care teams to guide care planning and formulation. Her work centres on valuing consumer perspectives and experiences whilst considering differential diagnoses and applying evidence-based strategies/supports to enhance everyday functioning. Across both community outpatient and inpatient settings, she also has experience in rehabilitation, complex discharge planning, and co-occurring factors.

She completed her Master of Psychology (Clinical Neuropsychology) at the University of Melbourne in 2023 and is committed to translating neuropsychological knowledge into meaningful support for both consumers and healthcare teams.

Georgia Bolt is a Senior Clinical Neuropsychologist at Turning Point and Austin Health, providing assessment and consultation for adults with complex co-occurring conditions across inpatient and community settings. She works with clients and multidisciplinary teams to inform formulation, support diagnosis, and guide management, including cognitive, behavioural and decision-making capacity issues.

Georgia was awarded the inaugural Maureen Molloy Prize in Clinical Neuropsychology at the University of Melbourne and recently completed her PhD through Monash University, investigating a personalised mHealth cognitive intervention for older adults drinking at hazardous levels.

She has published in AOD settings and presented at national and international conferences.

Dr James Gooden is a Senior Clinical Neuropsychologist and clinician researcher based at the Turning Point Addiction Neuropsychology Service in Richmond, Victoria. His case load includes individuals experiencing a high degree of clinical complexity, including comorbid traumatic or acquired brain injury, alcohol and polysubstance use, mental health difficulty, complex trauma, and forensic and psychosocial issues.

He is a co-author of the clinical practice guidelines for Managing Cognitive Impairment in AOD Treatment published by Turning Point, and has authored 14 academic manuscripts, a book chapter, and presented widely across local, national and international conferences in addition to delivering training across the healthcare sector.

Cancellation policy: This is a free event. If you cannot attend, manage your ticket via your Eventbrite account and cancel your registration.  Alternatively, email tp@turningpoint.org.au no later than 3 days before advising of your inability to attend.

 

Introduction to Gambling Disorder: An overview of the concepts & assessment of Gambling Disorder & an introduction to treatment principles

Presented by Dr Nicholas Burgess

Register Here

Since the legislative and societal shift from addressing public intoxication with a law-enforcement response to a health response, cohealth and other providers have been providing both outreach and temporary sobering-up services to people displaying intoxication in public places.

In this presentation, Dean and Andrea will reflect on the learnings from operating this service. Dean will also look at the current treatment approach to alcohol use disorder and review the evidence for adopting a more harm reduction-focused paradigm. Andrea will discuss how public intoxication services operate as an entry point for those requiring assistance to manage their use of alcohol.

Dr Dean Membrey is a general practitioner and addiction medicine specialist who has over a decade of experience providing health care to people experiencing substance use disorders. He is passionate about providing holistic, patient-centred care in community settings to understand the social, cultural and psychological influences on their presentation. He currently works at cohealth Innerspace and provides outreach services in the Melbourne CBD to people experiencing homelessness.

Andrea Fischer is the Director of Community-based Drug and Alcohol Responses at Cohealth. Andrea has a long career in Public Health, having worked for the Burnet and Doherty Institutes. She specialises in managing large-scale public health activities in Victoria and overseas. Her passion is working with people who use alcohol and other drugs, with an emphasis on infectious diseases prevention, testing and treatment.

Connect & Learn webinar series addresses a wide range of practice-relevant topics presented by local expert clinicians. The webinars aim to enhance the capabilities of Victorian AOD and MH workers in responding to substance use and addiction issues among their clients and consumers.

IMPORTANT NOTE: This webinar is funded by the Victorian Department of Health and is only available for Victorians to register

Date: Tuesday 21st April 2026
Time: 1pm to 1:45pm AEDT

Register Here

Enquiries: tp@turningpoint.org.au

Moving the goalposts a non-punitive, non-abstinence approach to alcohol use

Presented by Dr Dean Membrey and Andrea Fischer

Register Here

Since the legislative and societal shift from addressing public intoxication with a law-enforcement response to a health response, cohealth and other providers have been providing both outreach and temporary sobering-up services to people displaying intoxication in public places.

In this presentation, Dean and Andrea will reflect on the learnings from operating this service. Dean will also look at the current treatment approach to alcohol use disorder and review the evidence for adopting a more harm reduction-focused paradigm. Andrea will discuss how public intoxication services operate as an entry point for those requiring assistance to manage their use of alcohol.

Dr Dean Membrey is a general practitioner and addiction medicine specialist who has over a decade of experience providing health care to people experiencing substance use disorders. He is passionate about providing holistic, patient-centred care in community settings to understand the social, cultural and psychological influences on their presentation. He currently works at cohealth Innerspace and provides outreach services in the Melbourne CBD to people experiencing homelessness.

Andrea Fischer is the Director of Community-based Drug and Alcohol Responses at Cohealth. Andrea has a long career in Public Health, having worked for the Burnet and Doherty Institutes. She specialises in managing large-scale public health activities in Victoria and overseas. Her passion is working with people who use alcohol and other drugs, with an emphasis on infectious diseases prevention, testing and treatment.

Connect & Learn webinar series addresses a wide range of practice-relevant topics presented by local expert clinicians. The webinars aim to enhance the capabilities of Victorian AOD and MH workers in responding to substance use and addiction issues among their clients and consumers.

IMPORTANT NOTE: This webinar is funded by the Victorian Department of Health and is only available for Victorians to register

Date: Tuesday 21st April 2026
Time: 1pm to 1:45pm AEDT

Register Here

Enquiries: tp@turningpoint.org.au

The role of dual diagnosis in AOD rehabilitation

Presented by Dr Lea Foo & Elvira Tsecoutanis

Register Here

This presentation aims to improve knowledge about the prevalence of comorbid mental health and substance use disorders, their relationship and impact on recovery. Dr Lea Foo and Elvira Tsecoutanis will provide tools and strategies to support addressing comorbid mental health conditions in the AOD space.

Dr Lea Foo is an Addiction Psychiatrist at Western Health Drug Health Services. She works with people who use drugs (PWUD) and supports other clinicians working with PWUD through the Hamilton Centre Victoria Statewide service for people living with mental illness and substance use or addiction, and in general hospital settings through the Addiction Medicine consultation service. Dr Lea Foo also coordinates the training program for doctors specialising in Addiction Medicine and Addiction Psychiatry at Western Health.

Elvira Tsecoutanis has been in recovery from a long-term heroin addiction for eight years. Elvira has Bipolar II Disorder, Attention Deficit Hyperactivity Disorder (ADHD), Premenstrual Dysphoric Disorder (PMDD) and Complex Post-Traumatic Stress Disorder (CPTSD). She spent three decades trying to navigate services for dual diagnosis to access treatment for her addiction and mental health issues. Eight years ago, she found a recovery support group and multidisciplinary team of professionals, all of which she credits with saving her life. Elvira is employed by Western Health in Drug Health Services as a Peer Lead for AOD Peer Workforce.

Cost: Free
Date: Tuesday, 28 April 2026,
time: 1:00 PM  to 1:45 PM AEST

Register Here

Enquiries: tp@turningpoint.org.au

Introduction to Cognitive Behaviour Therapy for Alcohol and Other Drug Workers in-person workshop

Session Full

Presented by James McGregor

Cognitive Behavioural Therapy (CBT) is among the most widely researched and practised therapeutic approaches for people seeking treatment for alcohol and other drugs (AOD). CBT is highly effective in supporting people to identify and understand unhelpful patterns of thinking and behaviour, and then to make positive changes to these. The ways that CBT is utilised have changed over the decades, with current approaches expanding the focus to seamlessly blend traditional CBT principles with concepts of mindfulness, acceptance, compassion, metacognition and therapeutic relationship dynamics.

In this workshop, we will cover a range of techniques and interventions to support people to make sustained changes in their lives, whether directly for AOD use or other areas of life. This will include the knowledge and skills to raise awareness of unhelpful thinking patterns and to foster an environment that encourages positive changes in behaviour. This will be a practical and interactive workshop where you will be introduced to a range of tools and relapse prevention strategies which you can use collaboratively with people in recovery-oriented practice.

This will be a practical and interactive workshop where you will be introduced to a range of tools, worksheets and Relapse Prevention Strategies that you can use collaboratively with your client to promote a recovery-oriented practice.

About James

James McGregor has over 15 years experience working in clinical AOD programs, both individual and group-based programs, as well as leading education and training programs for staff and consumers. He holds a Masters of Social Work, a Graduate Diploma in Narrative Therapy, and a Diploma of Leadership & Management.

Who should attend?

State-funded AOD workers new to their role and/or those looking to refresh and update existing knowledge.

Eligibility Criteria

This workshop is only available to staff who are working in a Victorian State-funded AOD organisation.

Date: Tuesday 30th June 2026
Time: 9:30am – 4:00pm
Venue: Turning Point, Level 1, Training Rooms – 110 Church St, Richmond 3121

Cost: Free

Register Now

Enquiries: tp@turningpoint.org.au

Cultural Safety Training (in-person)

Date: Tuesday 6 October 2026, 9:30AMAM – 3:00PM

Location: Catholic Leadership Centre – 576 Victoria Parade, East Melbourne, VIC 3067 (Read more about Travel Contribution)

Cost: $40 (tickets can only be purchased via credit card)

GET TICKETS

Description

VACCHOs Introduction to Aboriginal Cultural Safety training encompasses, and builds on, cultural awareness content by providing considerations and advice to implement cultural safety considerations into practice. Participant learning and understanding are enhanced by the personal stories and the lived experience of our facilitators while exploring Aboriginal identities, cultures, and history.

The session covers:

  • Understanding cultural safety and its importance in increasing service accessibility and effective engagement with Australia’s First Peoples.
  • The historical and ongoing impacts of colonisation and colonial policies on Australia’s First
  • Peoples culture and Communities
  • Trauma-informed practice
  • First Peoples diverse identities; respectful terminology and language
  • Cultural Load and its impacts on individuals, Communities, and organisations
  • How Equity and Self-determination are vital to cultural safety
  • Foundational skills to implement cultural safety into practice
  • Fostering respectful relationships with First Peoples and Communities
  • A timeline of Aboriginal and/or Torres Strait Islander Strength and Resilience

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Eligibility Criteria

This training is open to people working in AOD-specific roles in publicly funded services (i.e. AOD, mental health locals).

Who is not eligible?

Students on placement or internships, workers outside of Victoria, workers not in an AOD-specific role.

Terms & Conditions

Refunds are available up to 7 days prior to the event.